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SupportPilot

AI-powered customer support that learns from your docs and scales with your business.

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Changelog

What’s new at SupportPilot

Stay up to date with the latest features, improvements, and fixes.

v0.4.0Jun 20, 2026
Feature

Introducing the affiliate program! Partners can now generate referral links, track commissions, and request payouts via Stripe Connect. Full affiliate dashboard in both the marketing site and dashboard.

v0.3.2Jun 15, 2026
Improvement

Improved document chunking algorithm for better retrieval accuracy. PDF parsing now handles tables and multi-column layouts more reliably.

v0.3.1Jun 10, 2026
Bug Fix

Fixed an issue where the chat widget would not load on Safari browsers. Resolved a race condition in streaming responses that caused occasional message duplication.

v0.3.0Jun 1, 2026
Feature

Launch of the analytics dashboard! Track conversation volume, resolution rates, top questions, and AI accuracy. Export reports in CSV and PDF formats.

v0.2.1May 20, 2026
Improvement

Widget performance optimization — reduced bundle size by 40%. New customization options: custom fonts, border radius presets, and dark mode support.

v0.2.0May 10, 2026
Feature

Inbox is live! Support agents can now view, filter, and manage conversations. Added conversation status management (active, waiting, resolved, escalated).

v0.1.1Apr 28, 2026
Bug Fix

Fixed authentication edge cases with team invitations. Improved error messages during file upload. Updated rate limiting thresholds for API endpoints.

v0.1.0Apr 15, 2026
Feature

Initial private beta release. Core features: document upload (PDF/MD/TXT), AI chat widget, RAG-powered responses with source citations, and basic conversation management.